Frequently Asked Questions
Which payment methods are accepted in your store?
We accept Paypal, Apple Pay, and the credit cards Visa, Mastercard and American Express.
How long does shipping take?
T-Shirts and other apparel shipping usually takes between 7 and 10 days to any address within the US. International shipping can take up to 2 to 3 weeks depending on the recipients location. You will receive an order confirmation email, and after your order has been processed, you will receive a shipping confirmation email.
Please contact us if you have any questions regarding shipping.
I made a mistake, can I change my order?
We are determined to process your order as quickly as possible. Unfortunately, because of this any change requests must be submitted before your oder is processed. Once our fulfillment centers have started working on it, we are no longer able to change the order.
I entered the wrong address, how do I fix it?
Please contact us asap and we will try to fix the address. It might be too late to change the address if the order is already being processed. In this case we will reship it to an US address free of charge up to one time.
International orders will need an additional shipping charge.
Tracking says my order was delivered, but it never arrived?
Sometimes orders are marked by the post office as delivered, but don't actually arrive until the following week day. If 24 hours goes by and your order still does not arrive, please contact us.
Which items can be returned?
- Items delivered within 30 days
- Unworn/unused items
- All original tags still attached
- Package intact
Which items are non-refundable?
- Items marked as final sale
- Free gifts or promotional items with retail value
- Original shipping charges unless it was our mistake
How long does it take you to process refunds or exchanges?
Once we receive your returned item and the exchange or refund is approved, we will refund your order amount immediately to your initially used payment method, or ship out your new item. This might take up to 7 business day.
What is the return or exchange address?
Please contact us and we will provide a refund address appropriate for your location. Please be sure to write the RA number that you receive from the automated system on the outside of the package and on the packing slip.